At MyMittr, accessible from mymittr.com, one of our main priorities is the privacy of our visitors and the seniors we serve. This Privacy Policy document contains types of information that is collected and recorded by MyMittr and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at Connect@mymittr.com.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you register interest in our services, submit contact forms, or join our application waitlists. The personal information we collect may include:
- Contact Details: Your full name, email address, phone number, and physical city of residence.
- Elder Care Demographics: Details regarding your elder loved ones, including their specific care needs, mobility challenges, language preferences, and interest frequencies.
- Waitlist Parameters: Your relationship type (Family Member, Senior, Caregiver) when signing up for waitlist notification services.
2. How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website and scheduling services.
- Improve, personalize, and expand our customer support response rates.
- Understand and analyze how you interact with our website.
- Process your inquiries and match seniors with appropriate care companions or caregivers.
- Communicate with you regarding consultations, app waitlist positions, or partnership opportunities.
- Prevent fraudulent entries and maintain secure logs of submissions.
3. Information Storage and Security
All data submitted through our frontend forms is processed securely via HTTPS and stored in a secure MySQL database system. We implement standard security procedures to prevent unauthorized access, alteration, or disclosure of your personal details. We do not sell, trade, or rent user data to third-party marketing services.
4. Cookies and Web Beacons
Like any other website, MyMittr uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
5. User Rights (GDPR & Local Regulations)
Depending on your location, you may have the following rights regarding your personal data:
- The right to request copies of your personal data stored in our system.
- The right to request correction of any inaccurate or incomplete details.
- The right to request the deletion or removal of your personal records from our database.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email Connect@mymittr.com.
6. Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms and conditions.